WhatsApp Communication

Hello following the announcement of the WhatsApp platform to customers announced yesterday the rules will now come into affect from Monday 8th June 2020. So as from Monday all customers will be now forced to use the support ticket system set out in place in your client area. We will also be changing how tickets can be opened. You can login to ...

Migrations And Graphic Design Closed

Due to the number of support tickets and workload, we have now had to temporarily close the migrations and graphic design department to enable us to help our clients who need urgent support. Sorry for any inconvenience caused by this.

Website & Graphic Design Suspended.

It is with regret that our Design team have now closed for up to 4 weeks, During this time any outstanding website and graphic design has now all been suspended for up to 4 weeks. 

We will notify you via our announcements page when the department opens back up.

If you have any questions please do email us.

Thank You

Support & Sales Team Update

Hello Customers, Due to the increase in pressure due to the Covid-19 ( Coronavirus ) we have now decided to run on minimal staff due to sickness and other commitments. All services will resume as normal no downtime is planned in during this time. Please also note that if websites start running slow it can now be down to number of factors, such ...

Invoices & Suspension

We have changed the way invoices are generated from today.  Invoices will now be generated 12 days before your due date. And then a reminder will be sent out 3 days before the invoice is due. All services will then be put on hold (Suspended) on the day it's due. Payment would then be needed to un suspend automatically. To keep the ...

Important Update Covid-19 (Coronavirus)

After a few emails from clients lately regarding what could happen with their services or new services they order we felt it would be necessary to email everyone in bulk to update them. So Far So Good Luckily all our staff members work from home in a safe environment and we have enough server space to accommodate for the forcible future of the ...

Staffing Issues - Support For The Next 7 Days

Hello Clients, Due to holidays and staffing issues, as from today, 12th February 2020 tickets may be getting replied slower than usual. We are working to get cover for the next week to enable to still give you the great support you deserve. If your ticket is not urgent please refrain from opening one, this will keep the backlog down we may face. ...

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